SP2 PRO GEN 2 DEVICE

PLEASE READ THE FOLLOWING INFORMATION CAREFULLY. BUYERS WILL AUTOMATICALLY DEFAULT AND DEGREE TO THE FOLLOWING INFORMATION WHEN PLACING AN ORDER. IN THE EVENT OF ANY COMPLAINT CONCERNING ANY OF THE FOLLOWING STATEMENT, THIS WILL BE THE EVIDENCE OF A COUNTERCLAIM, REJECT OF REFUND, REJECT OF EXCHANGE, AND OTHERS TO BE STATED.

请仔细阅读以下信息。买家在下订单时将自动默认并同意以下信息。如果发生与以下任何信息有关的任何投诉，这将作为反诉、拒绝退款、拒绝换货和其他需要说明的情况的证据。

OPERATION INFORMATION | 营业信息:

OUR OPERATION HOUR STARTS AT 12PM TO 10PM. PLEASE BE ASSURE THAT OUR RESPONSE TO OUR IN-PLATFORM MESSAGE WILL BE NOT MORE THAN 48 HOURS.

我们的营业时间为中午 12 点至晚上 10 点。我们确保对平台内消息的回复不会超过 48 小时。

● SUNDAY OFF

● 星期日休息

ITEM INFORMATION | 项目信息:

A) ITEM PURCHASED WITH THE TASTE EXPECTATION DIFFERENT WILL NOT BE THE COMPANY RESPONSIBILITY.

A) 购买的产品与预期口味不同将不属于公司的责任。

B) ITEM PURCHASED UNDER OWN WILLINGNESS AND SPIRIT TO EXPLORE.

B) 所购买的产品都是依据自己的意愿和探索精神购买。

C) ITEM PURCHASED ARE ONLY FOR PERSONAL USAGE.

C) 购买的产品仅供个人使用。

D) IF YOU ARE NEW TO THE ITEM OR TRYING OUT OTHER BRAND, PLEASE CONSULT OUR CUSTOMER CARE TEAM FIRST BEFORE PURCHASE.

D) 如果您是该商品的新手或想尝试其他品牌，请在购买前先咨询我们的客户服务团队。

E) ITEM DAMAGE OR SPOIL DUE TO (STATEMENT D) WILL NOT BE ENTERTAINED BY THE COMPANY.

E) 公司不承担因（事项 D）造成的物品损坏或损坏。

F) DURING DELIVERY, ITEM HANDLING BY THE DELIVERY TEAM MIGHT BE INPROPER AND CAUSED DAMAGE OR SPOIL. UNDER SUCH SITUATION, PLEASE REFER TO WARRANTY INFORMATION SECTION.

F) 在运输过程中，运输团队在处理物品时可能会造成损坏或损坏。在这种情况下，请参阅保修信息部分。

SHIP OUT INFORMATION | 发货信息:

A) ORDER PLACED BEFORE 4PM ON WEEKDAYS: SHIP OUT ON THE SAME DAY.

A) 工作日下午 4 点之前下单：当天发货。

B) ORDER PLACED AFTER 4PM ON WEEKDAYS: SHIP OUT ON THE NEXT WORKING DAY.

B) 工作日下午 4 点之后下的订单：下一个工作日发货。

C) ORDER PLACED ON SATURDAY BEFORE 2PM: SHIP OUT ON THE SAME DAY.

C) 星期六下午 2 点之前下的订单：当天发货。

D) ORDER PLACED ON SATURDAY AFTER 2PM: SIHP OUT ON MONDAY.

D) 周六下午 2 点之后下的订单：SIHP 周一发货。

E) ORDER PLACED ON SUNDAY: SHIP OUT ON MONDAY.

E) 周日下的订单：周一发货。

DELIVERY INFORMATION | 送货信息:

ALL DELIVERY CONDITIONS ARE NOT WITHIN THE SCOPE OF OUR COMPANY'S RESPONSIBILITY. PLEASE USED THE SHIPPING TRACKING CODE THAT LAZADA PROVIDED TO TRACE YOUR ITEM DELIVERY STATUS. ALL COMPLAINTS ABOUT DELIVERY DELAYS WILL NOT BE ENTERTAINED BY THE COMPANY.

所有送货情况均不在本公司责任范围内。请使用平台发送给您的运输跟踪代码自行检查。所有关于送货延迟的投诉将不被公司受理。

WARRANTY INFORMATION | 保修信息:

LANA PRODUCTS ARE NOT ALLOWED TO WARRANTY OR EXCHANGE. FOR OTHER BRANDS WILL BE REQUIRED TO SHIP BACK WITH ITS ORIGINAL BOX / PACKAGING. PLEASE REFER BELOW FOR THE WARRANTY STEPS:

LANA产品不允许保修或更换。对于其他品牌，将需要与其原包装盒/包装一起运回。有关保修步骤，请参阅下文：

A) CONTACT US DIRECTLY FROM THE SHOP CHANNEL.

A) 通过我们的商店渠道与我们联系。